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Privacy Policy – SERVPRO® Team Carpenter
Effective August 7, 2025
Updated- December 15, 2025

Your privacy matters to us. This policy explains how we collect, use, and protect your information when you interact with SERVPRO® Team Carpenter—online, by phone, or in person. We follow all applicable California privacy laws.

  1. What We Collect

        We may collect personal details like:

  • Contact info: Name, email, phone, address
  • Service info: Property details, insurance, service requests
  • Website use: Pages visited, IP address, cookies
  • Professional info: Job title or company (if provided)
  1. Why We Collect It

        We use your info to:

  • Provide services and respond to requests
  • Improve your experience with us
  • Process payments or insurance claims
  • Send updates or promotions
  • Meet legal obligations
  1. Who We Share It With

        We do not sell your personal info. We may share it with:

  • Trusted service providers (e.g. contractors, marketing tools like HubSpot)
  • Insurance companies (for claims)
  • Legal authorities if required

        All third parties must protect your data.

  1. Your California Privacy Rights

       If you're a California resident, you have the right to:

  • Access your data
  • Request deletion or correction (some exceptions apply)
  • Limit use of sensitive info
  • Opt out of data sales (we don’t sell data)
  • Be treated fairly if you exercise your rights

To make a request, contact us at:
📧 bizdev@servproteamcarpenter.com
📞 (800) 981-2601
📬 701 Del Paso Road, Sacramento, Ca, 95834
We may need to verify your identity.

  1. HubSpot & Cookies

        We use HubSpot to help us manage our website and communications. HubSpot may use cookies to:

  • Understand how visitors use our site
  • Remember your preferences
  • Help us improve and personalize your experience
  • Measure marketing performance

        You can learn more or manage your cookies here: HubSpot Cookie Policy or adjust settings in your browser anytime.

  1. Data Security & Retention

        We use reasonable safeguards to protect your information and only keep it as long as necessary.

  1. Children’s Privacy

        We do not knowingly collect information from children under 13.

9. SMS and Mobile Data Privacy

We value your privacy and the trust you place in SERVPRO Team Carpenter. Please be assured that your mobile phone number and SMS consent are used solely to communicate with you regarding your requested services. We do not share, sell, or disclose your mobile contact information to third parties, affiliates, or non-affiliates for their own marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. For more information see our Terms of Service.

  1. Policy Updates

        We may update this policy. Check back periodically for the latest version. For more information see our Terms of Service.

Questions?
Contact our Privacy Officer:
📧 bizdev@servproteamcarpenter.com
📞 (800) 981-2601
📬 701 Del Paso Road, Sacramento, Ca, 95834